Workers’ Modes of Self-Expression and Behavioural Manifestations of Loyalty or Exit-Intentions When Engaged in Systemic Structural Activities

This study explored how employees’ modes of self-expressions affect their behavioural manifestations of loyalty or exit-intentions, when engaged in systemic strucutural activity and the influence of such activity on a firm’s organizational tolerance. Using the systemic activity theoretical approach, a questionnaire was developed from standardized measurement scales and used to collect quantitative data from 250 employees of mining-support firms in Ghana. It was found from the analyses that employees’ active-and passive-constructive voices positively correlated with their behavioural manifestations of loyalties while their active-and passive-destructive voices positively correlated with their manifestations of exist-intentions. Organizational tolerance moderated the relationships between the employees’ active-constructive and passive-constructive voices, and their manifestations of job loyalty, but did not moderate the relationship between their active-destructive voice and manifestations of exist-intentions. It is concluded that unlike the passive-destructiveness of employees voices, the active-destructiveness of such voice will positively influence their intentions to exit their organizations.