When Web 2.0 becomes an organizational learning tool: Evaluating Web 2.0 tools

Richard Boateng, Victor Mbarika, Carlos Thomas

Research output: Contribution to journalArticlepeer-review

45 Citations (Scopus)

Abstract

Purpose: The purpose of this paper is to conceptualize the link between Web 2.0 and organizational learning through a framework that assesses its adaptability as a learning tool. Design/methodology/approach: This is a conceptual paper using arguments from organizational learning literature. Findings: The authors show that, as learning tools, Web 2.0 tools should be able to create interaction, enable knowledge sharing, access pre-knowledge, and generate and store new knowledge. Research limitations/implications: The constructs are stepping stones towards a complete learning organization. Practical implications: The proposed framework brings organizations closer to prioritizing and evaluating learning tools and aligning them to dynamic social interactions in the workplace. Social implications: The proposed framework can inform the development of policies and procedures concerning the use of Web 2.0 tools by employees in the workplace. Originality/value: The framework opens a new insight to the evaluation process for learning tools and an area of information systems and organizational development research where a handful have ventured.

Original languageEnglish
Pages (from-to)17-20
Number of pages4
JournalDevelopment and Learning in Organisations
Volume24
Issue number3
DOIs
Publication statusPublished - 2010
Externally publishedYes

Keywords

  • Learning organizations
  • Social interaction
  • Worldwide web

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