TY - JOUR
T1 - Users ' perspective of medical logistics supply chain system in Ghana
T2 - The case of Adansi South District Health Directorate
AU - Adu-Poku, Samuel
AU - Asamoah, David
AU - Abor, Patience Aseweh
PY - 2011/5
Y1 - 2011/5
N2 - In the current system of medical logistics supply chain in Ghana, and especially in the Adansi South District Health Administration, there is little or no evidence of the assessment of users ' perspective and satisfaction with the procurement procedure and importantly of the effectiveness and use of medical items supplied to the hospital. This study is therefore meant to look at the management of medical logistics, its procurement and perspective of end users on the entire system. This is a descriptive type with a cross-sectional design, intended to provide descriptive information relative to the perspective of health workers who use medical logistics in health facilities. The key fi ndings include that (i) there is a poor collation of patients ' needs during procurement planning because the planning is centralized. This is justifi ed because the current practices cannot provide adequate, complete and reliable information for consideration in the planning process; (ii) there is lack of involvement of people at the operational level in the procurements planning; (iii) the delayed payment of suppliers, poor delivery time by suppliers, delay in evaluating bids and poor attitude of supply offi cers are the factors that contribute to delay in procurement systems in the district.
AB - In the current system of medical logistics supply chain in Ghana, and especially in the Adansi South District Health Administration, there is little or no evidence of the assessment of users ' perspective and satisfaction with the procurement procedure and importantly of the effectiveness and use of medical items supplied to the hospital. This study is therefore meant to look at the management of medical logistics, its procurement and perspective of end users on the entire system. This is a descriptive type with a cross-sectional design, intended to provide descriptive information relative to the perspective of health workers who use medical logistics in health facilities. The key fi ndings include that (i) there is a poor collation of patients ' needs during procurement planning because the planning is centralized. This is justifi ed because the current practices cannot provide adequate, complete and reliable information for consideration in the planning process; (ii) there is lack of involvement of people at the operational level in the procurements planning; (iii) the delayed payment of suppliers, poor delivery time by suppliers, delay in evaluating bids and poor attitude of supply offi cers are the factors that contribute to delay in procurement systems in the district.
KW - Ghana
KW - Medical supplies
KW - Planning
KW - Procurement
KW - Supply chain management
UR - http://www.scopus.com/inward/record.url?scp=80054867172&partnerID=8YFLogxK
U2 - 10.1177/1745790411403828
DO - 10.1177/1745790411403828
M3 - Review article
AN - SCOPUS:80054867172
SN - 1745-7904
VL - 11
SP - 176
EP - 190
JO - Journal of Medical Marketing
JF - Journal of Medical Marketing
IS - 2
ER -