TY - JOUR
T1 - Unveiling contextual influences of maternal satisfaction with labour care services in Nigeria
T2 - A qualitative inquiry
AU - Awotunde, Titilope A.
AU - Ani-Amponsah, Mary
AU - Ajala, Dolapo E.
AU - Ojo, Simeon A.
AU - Adeleke, Thomas O.
AU - Awotunde, Olufemi T.
AU - Olaolorun, Akintayo D.
N1 - Publisher Copyright:
© 2023. The Authors. Licensee: AOSIS. This work is licensed under the Creative Commons Attribution License.
PY - 2023
Y1 - 2023
N2 - Background: In light of the rising global effort to lower maternal mortality rates, it is crucial for low- and middle-income countries with poor maternal indices to investigate the problem of maternal satisfaction and the key elements that affect it. To this effect, this study explored the experiences of postnatal women in relation to labour services and investigated the factors that contribute to their overall satisfaction. Aim: The study set out to explore factors influencing maternal satisfaction with labour care services in Ogbomoso, Oyo State, Nigeria. This study ultimately seeks to advance our understanding of this phenomenon to impact labour care and policy. Setting: The study was conducted among multiparous women who had their antenatal care and delivery in Ogbomoso, Oyo State, Nigeria. Methods: A qualitative study was performed using in-depth interviews among postnatal women. Results: The results revealed a number of variables that could affect the women’s satisfaction with labour care, including the choice of health facility, healthcare providers, environment of the facility, assurance of privacy, treating patients with dignity, provision of needed amenities and having a well-planned postnatal care assessment. Conclusion: The study revealed that the costs of care, the skill of the caregiver, the provision of confidential and dignified care, and the availability of supplies all have an impact on maternal satisfaction. Hospital administration should address these issues to enhance the experience of women and labour care services. Contribution: The study’s findings provide insights that will inform strategies to improve the quality of care being provided to parturients in Nigeria.
AB - Background: In light of the rising global effort to lower maternal mortality rates, it is crucial for low- and middle-income countries with poor maternal indices to investigate the problem of maternal satisfaction and the key elements that affect it. To this effect, this study explored the experiences of postnatal women in relation to labour services and investigated the factors that contribute to their overall satisfaction. Aim: The study set out to explore factors influencing maternal satisfaction with labour care services in Ogbomoso, Oyo State, Nigeria. This study ultimately seeks to advance our understanding of this phenomenon to impact labour care and policy. Setting: The study was conducted among multiparous women who had their antenatal care and delivery in Ogbomoso, Oyo State, Nigeria. Methods: A qualitative study was performed using in-depth interviews among postnatal women. Results: The results revealed a number of variables that could affect the women’s satisfaction with labour care, including the choice of health facility, healthcare providers, environment of the facility, assurance of privacy, treating patients with dignity, provision of needed amenities and having a well-planned postnatal care assessment. Conclusion: The study revealed that the costs of care, the skill of the caregiver, the provision of confidential and dignified care, and the availability of supplies all have an impact on maternal satisfaction. Hospital administration should address these issues to enhance the experience of women and labour care services. Contribution: The study’s findings provide insights that will inform strategies to improve the quality of care being provided to parturients in Nigeria.
KW - childbirth
KW - factors
KW - labour
KW - labour care services
KW - maternal satisfaction
KW - postnatal
KW - qualitative inquiry
UR - http://www.scopus.com/inward/record.url?scp=85178651902&partnerID=8YFLogxK
U2 - 10.4102/PHCFM.V15I1.4173
DO - 10.4102/PHCFM.V15I1.4173
M3 - Article
C2 - 38044891
AN - SCOPUS:85178651902
SN - 2071-2928
VL - 15
JO - African Journal of Primary Health Care and Family Medicine
JF - African Journal of Primary Health Care and Family Medicine
IS - 1
M1 - a4173
ER -