Abstract
The issue of interpersonal conflict has been a thorny issue in high-power distant environments due to disagreement and divergence of superior and subordinate views resulting from managerial decision-making. This work looks at the moderating role of affective interpersonal conflict on managerial decision-making and organizational performance. A quantitative methodology was used to sample 197 managers from 10 private sector organizations in Ghana. By means of structural equation modeling and hierarchical regression, findings showed that there is a significant positive relationship between managerial decision-making and how organizations performance. Findings also showed that there is a negative relationship between affective interpersonal conflict and organizational performance. Our major finding revealed that affective interpersonal conflict moderates the relationship between managerial decision-making and organizational performance. The article recommends prudence in decision-making by managers in the sub-Saharan African business environment. Prudent decision-making by managers is akin to ethical decision-making, which resides in moral and theological philosophies that are fundamentally in the realm of management and business and are also concerned with explaining and predicting employees’ actual behaviors.
| Original language | English |
|---|---|
| Pages (from-to) | 20-41 |
| Number of pages | 22 |
| Journal | Journal of African Business |
| Volume | 21 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2 Jan 2020 |
| Externally published | Yes |
Keywords
- Ghana
- Managerial decision-making
- affective interpersonal conflict
- organizational performance
- sub-Saharan Africa