The Effect of Kaizen on Performance: Evidence from Manufacturing Enterprises in Ghana

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3 Citations (Scopus)

Abstract

Between 2012 and 2017, a number of manufacturing enterprises of varying sizes in Ghana participated in a programme that trained and guided them to implement Kaizen practices with an objective of improving their productivity and performance. This study sought to evaluate the impact of the programme by mainly using the difference-in-difference method. The results show that the programme led to a positive and significant impact on firm performance, particularly with respect to sales and profits, and for some of the firms, an improvement in labour productivity as well. We found further that whether a firm experienced this impact appears to depend on the size of the firm and the calibre of the consultant who delivered the training. The findings generally suggest that an extensive promotion of Kaizen as a management technique among a broad spectrum of manufacturing enterprises could yield substantial benefits for the enterprises and the national economy.

Original languageEnglish
Pages (from-to)1167-1192
Number of pages26
JournalEuropean Journal of Development Research
Volume34
Issue number2
DOIs
Publication statusPublished - Apr 2022
Externally publishedYes

Keywords

  • Caliber of kaizen trainer
  • Firm performance
  • Firm size
  • Kaizen
  • Manufacturing enterprises

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