Technological Factors that Influence User Compliance with Behavior Change Support Systems: A Systematic Review

Akon Obu Ekpezu, Isaac Wiafe, Harri Oinas-Kukkonen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

This study sought to identify technological factors that influence user compliance with physical activity behavior change support systems (BCSS). Systematic searches in 5 databases were conducted to identify studies that have investigated user compliance with physical activity BCSS. Following the application of predefined exclusion criteria, 20 articles were deemed relevant for inclusion. Through a synthesis of the intended outcomes described in these articles, two forms of compliance behaviors were identified: program compliance (aimed at making the users comply with the prompt from the BCSS) and behavior compliance (aimed at making the users' behavior correspond with the PA recommendation of the BCSS). This review also identified three categories of technological factors influencing compliance: user experience, persuasive systems features, and other behavior change strategies. This review highlights the importance of tailoring and prioritizing certain technological factors based on compliance behaviors.

Original languageEnglish
Title of host publicationProceedings of the 57th Annual Hawaii International Conference on System Sciences, HICSS 2024
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages3434-3443
Number of pages10
ISBN (Electronic)9780998133171
Publication statusPublished - 2024
Event57th Annual Hawaii International Conference on System Sciences, HICSS 2024 - Honolulu
Duration: 3 Jan 20246 Jan 2024

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Conference

Conference57th Annual Hawaii International Conference on System Sciences, HICSS 2024
Country/TerritoryUnited States
CityHonolulu
Period3/01/246/01/24

Keywords

  • Behavior Change Support Systems
  • Compliance
  • Persuasive Systems Design
  • Physical Activity

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