Abstract
This paper examines the impacts of COVID-19 on MFI operations and the response measures taken by MFIs in Ghana. Data from interviews shows that MFIs are faced with operational difficulties as a result of the crisis: inability to disburse new loans and collect loan repayments which is leading to increase in portfolios at risk, increased operational costs, and bottlenecks with non-financial service delivery. Reduction in lending and rescheduling of outstanding loan repayments, adoption of flexible working arrangements, and use of digital technologies are key response measures taken by the MFIs although the scale of implementation differed considerably by contextual factors.
| Original language | English |
|---|---|
| Pages (from-to) | 112-127 |
| Number of pages | 16 |
| Journal | Development in Practice |
| Volume | 32 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2022 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 1 No Poverty -
SDG 5 Gender Equality -
SDG 8 Decent Work and Economic Growth
Keywords
- COVID-19
- Ghana
- loan repayment
- microfinance
- strategic responses
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