Strategic responses of microfinance institutions to the Coronavirus disease (COVID-19) crisis in Ghana

Thomas Yeboah; Ernestina Fredua Antoh; Emmanuel Kumi

doi:10.1080/09614524.2021.1991890

Strategic responses of microfinance institutions to the Coronavirus disease (COVID-19) crisis in Ghana

Thomas Yeboah, Ernestina Fredua Antoh, Emmanuel Kumi

Centre for Social Policy Studies

Kwame Nkrumah University of Science and Technology

Research output: Contribution to journal › Article › peer-review

4 Citations (Scopus)

Abstract

This paper examines the impacts of COVID-19 on MFI operations and the response measures taken by MFIs in Ghana. Data from interviews shows that MFIs are faced with operational difficulties as a result of the crisis: inability to disburse new loans and collect loan repayments which is leading to increase in portfolios at risk, increased operational costs, and bottlenecks with non-financial service delivery. Reduction in lending and rescheduling of outstanding loan repayments, adoption of flexible working arrangements, and use of digital technologies are key response measures taken by the MFIs although the scale of implementation differed considerably by contextual factors.

Original language	English
Pages (from-to)	112-127
Number of pages	16
Journal	Development in Practice
Volume	32
Issue number	1
DOIs	https://doi.org/10.1080/09614524.2021.1991890
Publication status	Published - 2022

Keywords

COVID-19
Ghana
loan repayment
microfinance
strategic responses

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1080/09614524.2021.1991890

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title = "Strategic responses of microfinance institutions to the Coronavirus disease (COVID-19) crisis in Ghana",

abstract = "This paper examines the impacts of COVID-19 on MFI operations and the response measures taken by MFIs in Ghana. Data from interviews shows that MFIs are faced with operational difficulties as a result of the crisis: inability to disburse new loans and collect loan repayments which is leading to increase in portfolios at risk, increased operational costs, and bottlenecks with non-financial service delivery. Reduction in lending and rescheduling of outstanding loan repayments, adoption of flexible working arrangements, and use of digital technologies are key response measures taken by the MFIs although the scale of implementation differed considerably by contextual factors.",

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AB - This paper examines the impacts of COVID-19 on MFI operations and the response measures taken by MFIs in Ghana. Data from interviews shows that MFIs are faced with operational difficulties as a result of the crisis: inability to disburse new loans and collect loan repayments which is leading to increase in portfolios at risk, increased operational costs, and bottlenecks with non-financial service delivery. Reduction in lending and rescheduling of outstanding loan repayments, adoption of flexible working arrangements, and use of digital technologies are key response measures taken by the MFIs although the scale of implementation differed considerably by contextual factors.

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Strategic responses of microfinance institutions to the Coronavirus disease (COVID-19) crisis in Ghana

Abstract

Keywords

UN SDGs

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