TY - JOUR
T1 - Public–private partnerships for improved service delivery
T2 - the case of Intercity STC Coaches in Ghana
AU - Damoah, Clement Mensah
AU - Asamoah, Kwame
N1 - Publisher Copyright:
© 2020 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2021
Y1 - 2021
N2 - This article assesses how the public–private partnership involving Intercity STC Coaches in Ghana has impacted on service delivery. An exploratory qualitative research approach was adopted for the study. The key findings indicate that the PPP has helped Intercity STC Coaches to increase the number of fleets, although these are still considered inadequate. Additionally, Intercity STC Coaches’ clients are satisfied with the services rendered to them. The article, therefore, recommends that Intercity STC Coaches should look for more investors to procure additional buses so as to meet the growing demand from their clients.
AB - This article assesses how the public–private partnership involving Intercity STC Coaches in Ghana has impacted on service delivery. An exploratory qualitative research approach was adopted for the study. The key findings indicate that the PPP has helped Intercity STC Coaches to increase the number of fleets, although these are still considered inadequate. Additionally, Intercity STC Coaches’ clients are satisfied with the services rendered to them. The article, therefore, recommends that Intercity STC Coaches should look for more investors to procure additional buses so as to meet the growing demand from their clients.
KW - Aid–Development policies
KW - Governance and public policy
KW - Sub-Saharan Africa
UR - http://www.scopus.com/inward/record.url?scp=85084970310&partnerID=8YFLogxK
U2 - 10.1080/09614524.2020.1757623
DO - 10.1080/09614524.2020.1757623
M3 - Article
AN - SCOPUS:85084970310
SN - 0961-4524
VL - 31
SP - 1
EP - 10
JO - Development in Practice
JF - Development in Practice
IS - 1
ER -