Leading with emotions: An empirical study of a tertiary institution in Ghana

Kwasi Dartey-Baah, Francis Annor, Rexford Kojo Agbozo

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

This paper investigates the relationship between effective leadership and emotional intelligence. It also assesses the relations of some demographic variables like age, gender and education level with the study variables. A cross-sectional design was used with standardized questionnaires to collect data. The study was based on 208 departmental heads in the University of Ghana selected using purposive sampling techniques. The study found that emotional intelligence correlated positively and significantly with leadership effectiveness. Additionally, demographic variables like age and gender were significantly related with one's leadership effectiveness and emotional intelligence but educational qualifications were not. Furthermore, older heads of departments were found to be more emotionally intelligent than their younger counterparts but the emotional intelligence between male and female heads of departments did not differ. The study adds to the body of knowledge that being highly emotionally intelligent contributes to leadership effectiveness particularly in a Ghanaian tertiary institution.

Original languageEnglish
Pages (from-to)249-265
Number of pages17
JournalInternational Journal of Business
Volume25
Issue number3
Publication statusPublished - 2020
Externally publishedYes

Keywords

  • Emotional intelligence
  • Ghana
  • Leadership
  • Leadership effectiveness
  • University

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