Leadership behaviors and organizational citizenship behavior: The mediating role of job involvement

Kwasi Dartey-Baah, Alex Anlesinya, Yvonne Lamptey

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

The study examined the effect of leadership behaviors (transformational (TFL) and transactional (TSL) on organizational citizenship behavior (OCB) while assessing the mediating role of job involvement. The investigation involved 209 employees from 45 different hospitality institutions (20 hotels, 10 guesthouses and 15 restaurants) in Accra, Ghana. Using multiple regression analysis, findings indicated that both leadership behaviors increase employees' engagement in OCB in the Ghanaian hospitality industry. It further established that job involvement mediated between TSL behaviors and OCB. However, we did not find support for our argument that job involvement can mediate TFL and OCB. The implications of these results for theory and practice are discussed.

Original languageEnglish
Pages (from-to)74-95
Number of pages22
JournalInternational Journal of Business
Volume24
Issue number1
Publication statusPublished - 2019
Externally publishedYes

Keywords

  • Ghana
  • Hospitality industry
  • Job involvement
  • Organizational citizenship behavior
  • Transactional leadership
  • Transformational leadership

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