Investigating User Perceptions of Persuasive Design Elements that Influence Perceived Credibility

Felix N. Koranteng, Jaap Ham, Isaac Wiafe

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

Given the prevalent use of technology for human activities, the determinants of user perceptions of the credibility of technological systems must be understood. This study investigated how user perceptions of persuasive elements that are incorporated in Academic Social Networking Sites (ASNSs) influence the Perceived Credibility of these sites. Specifically, the effects of Personalization, Reduction, Tailoring, Self-Monitoring, Rehearsal, Simulation and Tunneling on Perceived Credibility are examined. An online survey was adopted to examine the research model. Partial Least Square techniques were used to assess the significance of the determinants on Perceived Credibility. Results indicate that Tailoring positively influences Perceived Credibility whereas Personalization has a negative significant effect. Implications for theoretical insights into Perceived Credibility and its determinants and design implication are discussed.

Original languageEnglish
Title of host publicationPersuasive Technology - 16th International Conference, PERSUASIVE 2021, Proceedings
EditorsRaian Ali, Birgit Lugrin, Fred Charles
PublisherSpringer Science and Business Media Deutschland GmbH
Pages164-177
Number of pages14
ISBN (Print)9783030794590
DOIs
Publication statusPublished - 2021
Event16th International Conference on Persuasive Technology, PERSUASIVE 2021 - Virtual, Online
Duration: 12 Apr 202114 Apr 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12684 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference16th International Conference on Persuasive Technology, PERSUASIVE 2021
CityVirtual, Online
Period12/04/2114/04/21

Keywords

  • Academic Social Networking Sites
  • Perceived Credibility
  • Persuasive design
  • Tailoring

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