Introduction to customer service management in Africa: A strategic and operational perspective

Robert Ebo Hinson, Ogechi Adeola, Terri R. Lituchy, Abednego Feehi Okoe Amartey

Research output: Chapter in Book/Report/Conference proceeding › Foreword/postscript

Original language	English
Title of host publication	Customer Service Management in Africa
Subtitle of host publication	A Strategic and Operational Perspective
Publisher	Taylor and Francis
Pages	1-7
Number of pages	7
ISBN (Electronic)	9780429633430
ISBN (Print)	9780429031342
Publication status	Published - 25 May 2020

Cite this

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title = "Introduction to customer service management in Africa: A strategic and operational perspective",

author = "Hinson, {Robert Ebo} and Ogechi Adeola and Lituchy, {Terri R.} and Amartey, {Abednego Feehi Okoe}",

year = "2020",

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language = "English",

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pages = "1--7",

booktitle = "Customer Service Management in Africa",

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AU - Adeola, Ogechi

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AU - Amartey, Abednego Feehi Okoe

PY - 2020/5/25

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M3 - Foreword/postscript

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BT - Customer Service Management in Africa

PB - Taylor and Francis

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