Human resource outsourcing and organisational learning: An industry-level investigation from Ghana

Samuel Howard Quartey, Edwina Howard Quartey

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

To understand the influence of human resource (HR) outsourcing on organisational learning (OL), it is particularly important to incorporate two almost forgotten perspectives: human resource outsourcing (HRO) as symptomatic of inter-organisational learning and social capital as the basis for the connection between HRO and organisational learning. This paper sought to assess the influence of HRO on organisational learning. The reasons for HRO were also determined. The findings from this paper confirmed the assumption about the link between HRO and organisational learning, showing that indeed HRO positively influences organisational learning. Thus, contrarily arguments were weakened. The findings presented in this paper have a wider use as this issue has received many doubts among practitioners, academics and industries. From our empirical findings, HRO should be considered as a mode of organisational learning where knowledge is best exchanged.

Original languageEnglish
Pages (from-to)232-247
Number of pages16
JournalInternational Journal of Knowledge and Learning
Volume11
Issue number4
DOIs
Publication statusPublished - 2016
Externally publishedYes

Keywords

  • Africa
  • Domestic airline industry
  • External HR service providers
  • Ghana
  • HRO
  • Human resource outsourcing
  • Managers
  • Organisational learning
  • Outsourcing organisations
  • Social capital

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