Entrepreneurial Framing and Negotiations of Product Boundaries: A Qualitative Study on the Social Construction of Product Innovation in AI Ventures

Jonathan Zebhauser, Hannes Rothe, Janina Sundermeier, Samuel Koranteng

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The diffusion of AI-technology disrupts labor and industries and gives rise to a diverse range of new ventures and product innovations. Such product innovations involve the negotiation of product boundaries among actors in innovation networks, including ventures, investors, and customers. These negotiations consist of social and cognitive translations. For digital products, actors share a common understanding of resource configuration, mainly based on cognitive resonance. However, AI-driven products introduce the”black-box” problem that hinders cognitive translation-based negotiations within innovation networks, as they are not fully cognitively traceable, but emotionally resonant. Using a qualitative research approach and the notion of entrepreneurial framing, we investigate the impact of AI on the negotiation of product boundaries and digital innovation. We reveal that AI-ventures, to maintain”cognitive” superiority, focus on cutting-edge technology while limiting negotiation to non-technology aspects, such as revenue streams and business models, creating”cognitive moats” for non-expert actors.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2023
Subtitle of host publication"Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893622
Publication statusPublished - 2023
Externally publishedYes
Event44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 - Hyderibad
Duration: 10 Dec 202313 Dec 2023

Publication series

NameInternational Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"

Conference

Conference44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023
Country/TerritoryIndia
CityHyderibad
Period10/12/2313/12/23

Keywords

  • AI Startups
  • Entrepreneurial Framing
  • Negotiations of Product Boundaries
  • Resonance

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