Emotional intelligence: Does leadership style matter? Employees perception in Ghana's banking sector

Kwasi Dartey-Baah, Benjamin Mekpor

Research output: Contribution to journalArticlepeer-review

14 Citations (Scopus)

Abstract

The purpose of this study was to determine whether employees in Ghana's banking sector perceive their leaders to be emotionally intelligent based on their style of leadership. The study was cross-sectional in nature and made use of structured questionnaires to collect quantitative data. Out of 300 questionnaires administered, 234 were returned (comprising of 115 males and 119 females). The findings of the study revealed that a positive relationship exists between transformational leadership and emotional intelligence (EI) whereas a negative relationship was found between transactional leadership and EI of leaders. The study also noted that transformational leaders are more emotionally intelligent; thus, it is recommended that EI an attribute associated with leader effectiveness be made part of leadership development in organizations.

Original languageEnglish
Pages (from-to)41-54
Number of pages14
JournalInternational Journal of Business
Volume22
Issue number1
Publication statusPublished - 2017
Externally publishedYes

Keywords

  • Emotional intelligence
  • Ghana
  • Transactional leadership
  • Transformational leadership

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