TY - GEN
T1 - Development of government-to-employee portals
T2 - America�s Conference on Information Systems: A Tradition of Innovation, AMCIS 2017
AU - Larkotey, Winfred Ofoe
AU - Effah, John
AU - Boateng, Richard
N1 - Publisher Copyright:
© 2017 AIS/ICIS Administrative Office. All Rights Reserved.
PY - 2017
Y1 - 2017
N2 - The purpose of this study is to understand how social structures shape the development of e-government portals and vice versa. E-Government portal research has focused on adoption, service delivery, accessibility, challenges, failures, evaluation and less on the co-shaping relationship between structure and interaction. Therefore, a knowledge gap exists on how social structure and interactions co-shape each other. This study focusses on the experiences of how the social structures shaped the development of a government-to-employee portal and vice versa in a developing country. It uses interpretive case study approach as methodology and the structuration theory (ST) as analytical lens to understand the how structure and interaction co-shaped each other. The findings show ST can explain the co-shaping relationship between structure and interaction from a developing country perspective. This study contributes to research, practice and policy by offering rich insights into how social structures and interactions co-shape each other.
AB - The purpose of this study is to understand how social structures shape the development of e-government portals and vice versa. E-Government portal research has focused on adoption, service delivery, accessibility, challenges, failures, evaluation and less on the co-shaping relationship between structure and interaction. Therefore, a knowledge gap exists on how social structure and interactions co-shape each other. This study focusses on the experiences of how the social structures shaped the development of a government-to-employee portal and vice versa in a developing country. It uses interpretive case study approach as methodology and the structuration theory (ST) as analytical lens to understand the how structure and interaction co-shaped each other. The findings show ST can explain the co-shaping relationship between structure and interaction from a developing country perspective. This study contributes to research, practice and policy by offering rich insights into how social structures and interactions co-shape each other.
KW - Agency
KW - Developing Country
KW - E-Government Portals
KW - Ghana
KW - Structuration Theory
KW - Structure
UR - http://www.scopus.com/inward/record.url?scp=85048412404&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85048412404
T3 - AMCIS 2017 - America's Conference on Information Systems: A Tradition of Innovation
BT - AMCIS 2017 - America's Conference on Information Systems
PB - Americas Conference on Information Systems
Y2 - 10 August 2017 through 12 August 2017
ER -