Development of e-passport application portal: A developing country case study

Winfred Ofoe Larkotey, John Effah, Richard Boateng

Research output: Contribution to conferencePaperpeer-review

2 Citations (Scopus)

Abstract

The study seeks to understand how passport office structures and interactions shape e-passport application portal development in developing countries. E-government research have focused largely on adoption, implementation, evaluation, use with less concentration on the development of such portals. To address this research gap, this study combines Giddens’ structuration theory as the analytical lens and the interpretive qualitative case study to answer the research question how does the interaction of structure and human action shape e-passport application portal development. Findings demonstrate that while challenges such as different development platforms, non-consideration of the benefits of changes in structure over time exist, the absence or presence of strategic systems shape structure. The implication for research, practice and policy are discussed.

Original languageEnglish
Publication statusPublished - 2017
Event21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017 - Langkawi
Duration: 16 Jul 201720 Jul 2017

Conference

Conference21st Pacific Asia Conference on Information Systems: Societal Transformation Through IS/IT, PACIS 2017
Country/TerritoryMalaysia
CityLangkawi
Period16/07/1720/07/17

Keywords

  • Developing Country
  • E-Government Development
  • Ghana
  • Interpretive Study
  • Passport
  • Portals
  • Structuration Theory

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