Customer relationship management and patient satisfaction and loyalty in selected hospitals in Ghana

Gordon Abekah-Nkrumah, Maame Yaa Antwi, Stephen Mahama Braimah, Charles Gyamfi Ofori

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

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Social Sciences

Nursing and Health Professions

Economics, Econometrics and Finance

Psychology