Critical success factors for cloud BI adoption among ghanaian SMEs

Acheampong Owusu; Obed Penu; Frederick Edem Broni; Richard Boateng

Critical success factors for cloud BI adoption among ghanaian SMEs

Acheampong Owusu
, Obed Penu
, Frederick Edem Broni
, Richard Boateng

University of Ghana Business School

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Citations (Scopus)

Abstract

This study explores the critical success factors (CSFs) influencing Ghanaian Small and Medium Enterprises (SMEs) to adopt Cloud Business Intelligence (BI) through the lens of the critical success factors theory. Through a qualitative study of 17 respondents from various SMEs, the findings show that in Ghana, SMEs adoption of cloud-BI is identified as a result of top management support under the strategic factors and, skilled human resource and availability of technological resources under the tactical factors. The outcomes revealed that SMEs nature of the use of Cloud BI is predominantly for communication and data storage purposes. Cloud BI by way of benefits enables firms to operate using the same data from multiple branches and it is secured and affordable to use.

Original language	English
Title of host publication	26th Americas Conference on Information Systems, AMCIS 2020
Publisher	Association for Information Systems
ISBN (Electronic)	9781733632546
Publication status	Published - 2020
Externally published	Yes
Event	26th Americas Conference on Information Systems, AMCIS 2020 - Salt Lake City, Virtual Duration: 10 Aug 2020 → 14 Aug 2020

Publication series

Name	26th Americas Conference on Information Systems, AMCIS 2020

Conference

Conference	26th Americas Conference on Information Systems, AMCIS 2020
Country/Territory	United States
City	Salt Lake City, Virtual
Period	10/08/20 → 14/08/20

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth
SDG 9 Industry, Innovation, and Infrastructure

Keywords

Business Intelligence (BI)
CSFs theory
Cloud BI
Cloud Computing
Ghana
SMEs

Cite this

@inproceedings{bbad963543904729ad83a86f26e19ef2,

title = "Critical success factors for cloud BI adoption among ghanaian SMEs",

abstract = "This study explores the critical success factors (CSFs) influencing Ghanaian Small and Medium Enterprises (SMEs) to adopt Cloud Business Intelligence (BI) through the lens of the critical success factors theory. Through a qualitative study of 17 respondents from various SMEs, the findings show that in Ghana, SMEs adoption of cloud-BI is identified as a result of top management support under the strategic factors and, skilled human resource and availability of technological resources under the tactical factors. The outcomes revealed that SMEs nature of the use of Cloud BI is predominantly for communication and data storage purposes. Cloud BI by way of benefits enables firms to operate using the same data from multiple branches and it is secured and affordable to use.",

keywords = "Business Intelligence (BI), CSFs theory, Cloud BI, Cloud Computing, Ghana, SMEs",

author = "Acheampong Owusu and Obed Penu and Broni, \{Frederick Edem\} and Richard Boateng",

note = "Publisher Copyright: {\textcopyright} 2020 26th Americas Conference on Information Systems, AMCIS 2020. All rights reserved.; 26th Americas Conference on Information Systems, AMCIS 2020 ; Conference date: 10-08-2020 Through 14-08-2020",

year = "2020",

language = "English",

series = "26th Americas Conference on Information Systems, AMCIS 2020",

publisher = "Association for Information Systems",

booktitle = "26th Americas Conference on Information Systems, AMCIS 2020",

}

Owusu, A, Penu, O, Broni, FE & Boateng, R 2020, Critical success factors for cloud BI adoption among ghanaian SMEs. in 26th Americas Conference on Information Systems, AMCIS 2020. 26th Americas Conference on Information Systems, AMCIS 2020, Association for Information Systems, 26th Americas Conference on Information Systems, AMCIS 2020, Salt Lake City, Virtual, United States, 10/08/20.

Critical success factors for cloud BI adoption among ghanaian SMEs. / Owusu, Acheampong; Penu, Obed; Broni, Frederick Edem et al.
26th Americas Conference on Information Systems, AMCIS 2020. Association for Information Systems, 2020. (26th Americas Conference on Information Systems, AMCIS 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Critical success factors for cloud BI adoption among ghanaian SMEs

AU - Owusu, Acheampong

AU - Penu, Obed

AU - Broni, Frederick Edem

AU - Boateng, Richard

PY - 2020

Y1 - 2020

N2 - This study explores the critical success factors (CSFs) influencing Ghanaian Small and Medium Enterprises (SMEs) to adopt Cloud Business Intelligence (BI) through the lens of the critical success factors theory. Through a qualitative study of 17 respondents from various SMEs, the findings show that in Ghana, SMEs adoption of cloud-BI is identified as a result of top management support under the strategic factors and, skilled human resource and availability of technological resources under the tactical factors. The outcomes revealed that SMEs nature of the use of Cloud BI is predominantly for communication and data storage purposes. Cloud BI by way of benefits enables firms to operate using the same data from multiple branches and it is secured and affordable to use.

AB - This study explores the critical success factors (CSFs) influencing Ghanaian Small and Medium Enterprises (SMEs) to adopt Cloud Business Intelligence (BI) through the lens of the critical success factors theory. Through a qualitative study of 17 respondents from various SMEs, the findings show that in Ghana, SMEs adoption of cloud-BI is identified as a result of top management support under the strategic factors and, skilled human resource and availability of technological resources under the tactical factors. The outcomes revealed that SMEs nature of the use of Cloud BI is predominantly for communication and data storage purposes. Cloud BI by way of benefits enables firms to operate using the same data from multiple branches and it is secured and affordable to use.

KW - Business Intelligence (BI)

KW - CSFs theory

KW - Cloud BI

KW - Cloud Computing

KW - Ghana

KW - SMEs

UR - https://www.scopus.com/pages/publications/85097709319

M3 - Conference contribution

AN - SCOPUS:85097709319

T3 - 26th Americas Conference on Information Systems, AMCIS 2020

BT - 26th Americas Conference on Information Systems, AMCIS 2020

PB - Association for Information Systems

T2 - 26th Americas Conference on Information Systems, AMCIS 2020

Y2 - 10 August 2020 through 14 August 2020

ER -

Critical success factors for cloud BI adoption among ghanaian SMEs

Abstract

Publication series

Conference

UN SDGs

Keywords

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Cite this