Critical success factors for cloud BI adoption among ghanaian SMEs

Acheampong Owusu, Obed Penu, Frederick Edem Broni, Richard Boateng

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

This study explores the critical success factors (CSFs) influencing Ghanaian Small and Medium Enterprises (SMEs) to adopt Cloud Business Intelligence (BI) through the lens of the critical success factors theory. Through a qualitative study of 17 respondents from various SMEs, the findings show that in Ghana, SMEs adoption of cloud-BI is identified as a result of top management support under the strategic factors and, skilled human resource and availability of technological resources under the tactical factors. The outcomes revealed that SMEs nature of the use of Cloud BI is predominantly for communication and data storage purposes. Cloud BI by way of benefits enables firms to operate using the same data from multiple branches and it is secured and affordable to use.

Original languageEnglish
Title of host publication26th Americas Conference on Information Systems, AMCIS 2020
PublisherAssociation for Information Systems
ISBN (Electronic)9781733632546
Publication statusPublished - 2020
Event26th Americas Conference on Information Systems, AMCIS 2020 - Salt Lake City, Virtual
Duration: 10 Aug 202014 Aug 2020

Publication series

Name26th Americas Conference on Information Systems, AMCIS 2020

Conference

Conference26th Americas Conference on Information Systems, AMCIS 2020
Country/TerritoryUnited States
CitySalt Lake City, Virtual
Period10/08/2014/08/20

Keywords

  • Business Intelligence (BI)
  • CSFs theory
  • Cloud BI
  • Cloud Computing
  • Ghana
  • SMEs

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