COVID-19 Pandemic and the Shift to Digital Learning: Experiences of Students in a Community College in Ghana

The novel coronavirus (COVID-19) pandemic has impelled many countries all over the world to institute sweeping measures to help reduce infection rates and ultimately its utter elimination. One of the many measures is the closure of schools which concomitantly implied that other innovative strategies to the delivery of subject matter to students while they remain at home be employed in order to avert the likely disruption to the academic calendar of schools. In Ghana, many higher education institutions have turned to the use of digital tools to facilitate teaching and learning. While this was an inevitable move given the prevailing circumstances, it represents a major shift in the teaching and learning experiences of many students in the country due to their familiarization with the traditional face-to-face classroom sessions. This present study explored the unique experiences of 15 conveniently selected students from a two-year college in the country with regard to the sudden shift to digital learning necessitated by the pandemic. This paper identified three main experiences: 1. the use of unregulated social media platforms for learning; 2. high data costs for surfing the internet coupled with instability of internet; and 3. empathy from the lecturers contributed to students’ online learning engagement. These findings serve as an invitation for profound reflection on the unique place of technology-mediated teaching and learning in higher education in current and future pandemics.