TY - JOUR
T1 - Banking without limits
T2 - a bibliometric analysis of scholarly works on electronic banking
AU - Mintah, Rockson
AU - Owusu, Godfred Matthew Yaw
AU - Amoah-Bekoe, Rita
AU - Obro-Adibo, Gorkel
N1 - Publisher Copyright:
© 2024, Emerald Publishing Limited.
PY - 2024/11/20
Y1 - 2024/11/20
N2 - Purpose: This paper reviews scholarly literature on electronic banking (EB) research over a three-decade period. The focus of this review is to evaluate the intellectual structure and trends and unearth new areas in the research domain of EB. Design/methodology/approach: Drawing data from the Scopus database, a bibliometric analysis was performed on 2,391 research articles published in the EB domain. The articles were examined and synthesized through volume analysis, citation analysis, authorship analysis and the level of collaboration, co-citation analysis and keyword co-occurrence analysis. A well-known bibliometric tool, VOSviewer, was used to create and analyse various bibliometric maps, networks and tables. Findings: This study uncovers the temporal and spatial trends of publications on EB, the most influential documents, authors, productive publication outlets, countries in the domain, the status of collaboration and the major themes that have been studied in the literature. The publication trail over the years has been gauged using overlay visualization. Practical implications: This paper highlights new concepts that have emerged in EB over the past three decades and suggests future avenues for research in this area. Originality/value: Research in the domain of EB is empirical, with only a handful of studies being literature reviews. This is the first-of-its-kind study that aims to trace the development of electronic banking over the past 29 years, from 1994 to 2022, through bibliometric analysis and network visualization.
AB - Purpose: This paper reviews scholarly literature on electronic banking (EB) research over a three-decade period. The focus of this review is to evaluate the intellectual structure and trends and unearth new areas in the research domain of EB. Design/methodology/approach: Drawing data from the Scopus database, a bibliometric analysis was performed on 2,391 research articles published in the EB domain. The articles were examined and synthesized through volume analysis, citation analysis, authorship analysis and the level of collaboration, co-citation analysis and keyword co-occurrence analysis. A well-known bibliometric tool, VOSviewer, was used to create and analyse various bibliometric maps, networks and tables. Findings: This study uncovers the temporal and spatial trends of publications on EB, the most influential documents, authors, productive publication outlets, countries in the domain, the status of collaboration and the major themes that have been studied in the literature. The publication trail over the years has been gauged using overlay visualization. Practical implications: This paper highlights new concepts that have emerged in EB over the past three decades and suggests future avenues for research in this area. Originality/value: Research in the domain of EB is empirical, with only a handful of studies being literature reviews. This is the first-of-its-kind study that aims to trace the development of electronic banking over the past 29 years, from 1994 to 2022, through bibliometric analysis and network visualization.
KW - Electronic banking
KW - Intellectual structure
KW - Internet
KW - Performance analysis
KW - Self-service
UR - http://www.scopus.com/inward/record.url?scp=85193374110&partnerID=8YFLogxK
U2 - 10.1108/IJBM-02-2023-0086
DO - 10.1108/IJBM-02-2023-0086
M3 - Article
AN - SCOPUS:85193374110
SN - 0265-2323
VL - 42
SP - 1559
EP - 1586
JO - International Journal of Bank Marketing
JF - International Journal of Bank Marketing
IS - 7
ER -