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Artificial Intelligence in Academic Libraries: Threats, Opportunities, and Anxiety Levels

  • University of South Africa

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Using an explanatory sequential mixed methods approach, this study integrates quantitative data from the Artificial Intelligence Anxiety Scale with qualitative insights derived from in-depth interviews with academic librarians. Findings revealed moderate levels of AI-related anxiety, primarily linked to concerns about job displacement, misinformation propagation and ethical challenges. Conversely, librarians also recognize AI’s potential to enhance information access, automate routine tasks and personalize services. The negative correlation between AI usage and anxiety levels suggests increased engagement with AI tools may mitigate fear and uncertainty. While the article is situated in a global context, the study specifically focuses on libraries in Ghana.

Original languageEnglish
Pages (from-to)175-194
Number of pages20
JournalJournal of Library and Information Services in Distance Learning
Volume19
Issue number4
DOIs
Publication statusPublished - 2025

Keywords

  • Anxiety
  • academic
  • artificial intelligence
  • library
  • opportunities
  • threats

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