A Literature Review of Mobile Payments in Sub-Saharan Africa

Richard Boateng, Maame Yaa Prempeh Sarpong

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

The influx of mobile technologies during 1990’s saw to the purchase of mobile phones and subsequently mobile terminals in the form of tablets, PDAs among others. The trend in adoption has seen increasing hikes and drastic impact on business transactions also recorded. Mobile payments have emerged as one of the electronic payment platforms that are creating convenience for many consumers. In order to strengthen the field and to examine the knowledge gap over a decade (2007–2017), a review of literature was opportune. Hence 37 studies conducted in Sub-Saharan Africa were retrieved, classified based on TOE framework and Porter’s five competitive forces. The thematic areas identified based on the framework were reviewed. In addition, geographical cover, methodological issues, conceptual frameworks and gaps identified for further studies were also studied. The analysis showed that, similar to earlier findings; Changes in technology, merchant adoption and consumer adoption have been well researched into with grey areas like traditional payment systems, socio-cultural factors that affect implementation of mobile payment system. The research gaps and direction of future research were discussed.

Original languageEnglish
Title of host publicationICT Unbounded, Social Impact of Bright ICT Adoption - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019, Proceedings
EditorsYogesh Dwivedi, Emmanuel Ayaburi, Richard Boateng, John Effah
PublisherSpringer Science and Business Media, LLC
Pages128-146
Number of pages19
ISBN (Print)9783030206703
DOIs
Publication statusPublished - 2019
Externally publishedYes
EventIFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019 - Accra
Duration: 21 Jun 201922 Jun 2019

Publication series

NameIFIP Advances in Information and Communication Technology
Volume558
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X

Conference

ConferenceIFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019
Country/TerritoryGhana
CityAccra
Period21/06/1922/06/19

Keywords

  • Ghana
  • M-commerce
  • Mobile money
  • Mobile payment services market
  • Mobile phone
  • Sub-Saharan Africa

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