TY - GEN
T1 - A Literature Review of Mobile Payments in Sub-Saharan Africa
AU - Boateng, Richard
AU - Sarpong, Maame Yaa Prempeh
N1 - Publisher Copyright:
© 2019, IFIP International Federation for Information Processing.
PY - 2019
Y1 - 2019
N2 - The influx of mobile technologies during 1990’s saw to the purchase of mobile phones and subsequently mobile terminals in the form of tablets, PDAs among others. The trend in adoption has seen increasing hikes and drastic impact on business transactions also recorded. Mobile payments have emerged as one of the electronic payment platforms that are creating convenience for many consumers. In order to strengthen the field and to examine the knowledge gap over a decade (2007–2017), a review of literature was opportune. Hence 37 studies conducted in Sub-Saharan Africa were retrieved, classified based on TOE framework and Porter’s five competitive forces. The thematic areas identified based on the framework were reviewed. In addition, geographical cover, methodological issues, conceptual frameworks and gaps identified for further studies were also studied. The analysis showed that, similar to earlier findings; Changes in technology, merchant adoption and consumer adoption have been well researched into with grey areas like traditional payment systems, socio-cultural factors that affect implementation of mobile payment system. The research gaps and direction of future research were discussed.
AB - The influx of mobile technologies during 1990’s saw to the purchase of mobile phones and subsequently mobile terminals in the form of tablets, PDAs among others. The trend in adoption has seen increasing hikes and drastic impact on business transactions also recorded. Mobile payments have emerged as one of the electronic payment platforms that are creating convenience for many consumers. In order to strengthen the field and to examine the knowledge gap over a decade (2007–2017), a review of literature was opportune. Hence 37 studies conducted in Sub-Saharan Africa were retrieved, classified based on TOE framework and Porter’s five competitive forces. The thematic areas identified based on the framework were reviewed. In addition, geographical cover, methodological issues, conceptual frameworks and gaps identified for further studies were also studied. The analysis showed that, similar to earlier findings; Changes in technology, merchant adoption and consumer adoption have been well researched into with grey areas like traditional payment systems, socio-cultural factors that affect implementation of mobile payment system. The research gaps and direction of future research were discussed.
KW - Ghana
KW - M-commerce
KW - Mobile money
KW - Mobile payment services market
KW - Mobile phone
KW - Sub-Saharan Africa
UR - http://www.scopus.com/inward/record.url?scp=85068435106&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-20671-0_9
DO - 10.1007/978-3-030-20671-0_9
M3 - Conference contribution
AN - SCOPUS:85068435106
SN - 9783030206703
T3 - IFIP Advances in Information and Communication Technology
SP - 128
EP - 146
BT - ICT Unbounded, Social Impact of Bright ICT Adoption - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019, Proceedings
A2 - Dwivedi, Yogesh
A2 - Ayaburi, Emmanuel
A2 - Boateng, Richard
A2 - Effah, John
PB - Springer Science and Business Media, LLC
T2 - IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2019
Y2 - 21 June 2019 through 22 June 2019
ER -